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We connect retrieval and live order lookup to Shopify, Amazon Seller Central and a helpdesk like Zendesk or Gorgias.
Order status, policies and exceptions answered from your systems, escalated when needed.
Supplier sheets turned into listings against your templates, ready for each channel.
Carrier events and marketplace feeds watched, tickets opened, refunds left to a person.
Yes, through their APIs, alongside your OMS and helpdesk. The assistant reads live order state rather than answering from a static FAQ page.
It answers from your own policy pages and order records, and hands off when it cannot find the answer. Refunds and goodwill stay with an agent.
Yes, inside the rules you set. Anything financial queues for approval first, and every action it takes is logged against the order.
No discovery marathon. Bring one process that costs your team hours and we will map what an integration would look like in a free 30-minute working session.
